Isn’t it always the way? When something so much fun comes along with so many social benefits, here comes the downside. The rise of social media use has also caused an escalation of negative psychological symptoms, especially among the youngest users. While likes and all…
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Few words elicit more excitement and build anticipation for an event better than “Live!” It’s been the “it” word among social media marketers for the past year: “Facebook live,” “Instagram live,” “livestream,” and “360 video” have taken center stage. So, here comes the Super Bowl,…
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Blink! It’s almost 2017, and in our annual attempt to see into the future, here’s a running start on what’s to come on the social media front. More changes, updates, new features, copycat functions and algorithm alterations than we can count are coming our way….
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The biggest and brightest gold medal of the Games belongs to social media. NBC gets… the silver. Bloomberg News reports that primetime viewers dropped 18% from the 2012 Olympic broadcast and the media consumption habits of Millennials are to blame (aren’t we always?). But while…
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Many brands have customer service teams that assist guests in person or by phone. If you haven’t adjusted your customer service strategy to include social media, you’re not operating at the expected level. Social media is now integral to the everyday customer service standards. Two-thirds…
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Tuesday was Primary Day in New York and the Bernie Sanders campaign deployed a special tactic to mobilize young voters: “New York Vote Bernie Today!” Snapchat geofilters featuring a cartoon-character Sanders standing next to Lady Liberty. This is not the first move out of their…
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Our mobile phones seem to have become a bionic, add-on body part. Always handy, always on, and seemingly essential to navigating daily life. We have the world at our fingertips — literally. And the brilliant minds at Google saw this coming years ago, creating products…
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Consumers are happily spending more time than ever hanging around in apps rather than watching TV, according to a study by eMarketer. Apps are the primary reason for the unbridled growth in mobile use, and there are no signs of slowing in the near term….
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