Trends with benefits

man on cell phone with facebook messenger opened

Message Me

January 21, 2020 - Customer Service, Digital Marketing, Social Media

Every Thursday at 8:30 pm my iPhone beeps, and I think, “Oh, it must be Tony.” On Facebook Messenger, he coaches me on investing, handling anxiety, decision making, and relationships. Fifty million people from 100 countries have been empowered by Tony Robbins’ life training programs…

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Social Media: The New 1-800 Number

May 25, 2016 - Advertising, Customer Service, Marketing, Mobile, Online marketing, Social Media

Many brands have customer service teams that assist guests in person or by phone. If you haven’t adjusted your customer service strategy to include social media, you’re not operating at the expected level. Social media is now integral to the everyday customer service standards. Two-thirds…

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